Having a sustainable, customer-oriented receivables management system is part and parcel of value-based credit management. We have joined forces with our partner OnGuard to develop a SaaS solution that combines the best of credit and collections management. No matter whether you focus on customer communication in receivables processes, country-specific dunning processes or optimising claims workflows, DebiTEX Collections offers the appropriate solution which can be perfectly integrated into your entire customer life cycle. The SaaS-based operations run via the SHS VIVEON data centre.
CUSTOMER LOYALITY AND SALES INCREASE WITH DebiTEX Collections
If you want to keep your customers, it is important to support them through tough times. Loyal customers are important constants in every company. Sophisticated receivables management can help to reduce DSO and credit costs and promote a holistic client approach. The potential additional sales volume through new business can often be increased using this approach. Communication tools facilitate a constructive exchange between the receivables department and customers. When used with an automated dunning strategy, it can increase the success rate in recovering accounts receivables, accelerate the receipt of payment and strengthen customer relationships.